Frequently Asked Questions
Please read our FAQS before sending us a message.
The electric bikes are free shipping.
T/T and Paypal are both OK.
We will ship it out within 48 hours after confirm your payment received and final confirmation by email or phone call.
It will take around 3-7 days to arrive within the UK. And about 3-7 days for other European countries.
Sure, all the customers’ information are confidential.
After we confirm the payment received, we arrange shipment from the europe warehouse directly to your address.
There is a tracking number for you.
Electric bike motor, lithium battery, controller, charger and LCD display 12 months.